Last Updated: 2025
Effective for: https://59iptv.com
At 59IPTV, we offer a premium IPTV service supported by 24/7/365 assistance.
To maintain service quality, all refunds follow strict and transparent rules.
Please read this policy carefully before making a purchase.
1. General Refund Conditions
- Refunds are issued only under the conditions described below.
- Refunds apply only if the service does not meet expectations under normal usage.
- Refund abuse, repeated disputes, or chargebacks may result in account termination.
- Refunds will only be processed to the original payment method used.
59IPTV reserves the right to refuse refunds outside the timeframes listed.
2. 1-Month Subscription
❌ No refunds available.
1-month subscriptions are short-term digital services that become fully accessible upon activation.
3. 3-Month Subscription
Refunds are available only within the first 7 days after activation.
If a refund is requested within 7 days:
- ✔️ The cost of 1 month will be charged
- ✔️ The remaining 2 months will be refunded to you
After 7 days:
❌ No refunds.
4. 6-Month Subscription
Refunds are available within the first 30 days.
If a refund is requested within 30 days:
- ✔️ The cost of 1 month will be charged
- ✔️ The remaining months will be refunded
After 30 days:
❌ No refunds.
5. 12-Month Subscription
Refund conditions depend on the time of request:
Refund requested between Day 1 and Day 30:
- ✔️ Only 1 month is charged
- ✔️ Remaining 11 months are refunded
Refund requested between Day 31 and Day 60:
- ✔️ 3 months are charged
- ✔️ Remaining 9 months are refunded
After 60 days:
❌ No refunds.
6. 24-Month Subscription
(If applicable in future)
24-month plans follow the same rules as 12-month plans, but calculations are adjusted proportionally.
7. Free Trial (24 Hours)
- Free trials are available only once per user.
- Duplicate or repeated trials are not permitted.
- No refunds apply to trials.
- Trials must be requested through support channels.
8. Multi-Screen & App Purchases
- Charges related to additional screens, premium activation apps, or custom configurations are non-refundable.
- If the user abuses multi-screen usage beyond their plan, no refund applies.
9. Non-Refundable Situations
Refunds will not be issued if:
- The issue is caused by your device, internet connection, router, or ISP
- You are unable to install or operate third-party IPTV apps
- You changed your mind after activation
- You used the account on multiple devices at different locations
- The service works but you prefer a different app
- You failed to provide correct activation details
- You used VPN/proxies incorrectly
- Your ISP blocks IPTV (you must use a VPN)
10. How to Request a Refund
To request a refund, contact us:
📧 Email: support@59iptv.com
📱 WhatsApp: +44 75 3329 4536
📲 Telegram: Premium_pro98
Provide:
- Your order email
- Payment receipt
- Device/app information
- Reason for requesting refund
Refunds are processed within 3–7 business days.
11. Chargebacks & Fraud
Any false dispute, fraudulent chargeback, or payment reversal will result in:
- Immediate account termination
- Blacklisting from future service
- Legal follow-up depending on the payment processor
We always encourage contacting us first — our support team is available 24/7 to assist.
12. Policy Updates
59IPTV may update this policy at any time to reflect service improvements or legal changes.
The “Last Updated” date will always be shown at the top of the page.
